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‘We Just Couldn’t Keep Up With the Volume’

The Guardian Express Saturday, January 14, 2023 Airlines and Airplanes, Aviation Accidents, Christmas, Computers and the Internet, Customer Relations, Delays (Transportation), Safety and Disasters, Stocks and Bonds

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Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by the company caused its meltdown around Christmas. By BY NIRAJ CHOKSHI from NYT https://ift.tt/5iHCUF7

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